Personal data

Privacy notice

Last updated: September 9, 2026.

Controller

Visahub World, LLC, a Delaware limited liability company with its registered office at 131 Continental Dr, Suite 305, Newark, Delaware 19713, United States, operates USA VisaWaiver and is responsible for the processing described in this notice. Contact us at help@usavisawaiver.org.

Information we collect

• First and last name, email address, and optional phone number.
• Passport country, selected language, and requested assistance type.
• Basic technical information such as source URL, browser, date, and time.
• A random browser identifier and usage events such as visits, application starts, steps reached, and payment completion.
• Approximate country and an anonymized version of the IP address, with its final segments removed, obtained by the server for security and usage metrics and to suggest a passport country in the initial selector.
• Additional information you provide when continuing the service.

The initial form does not request passport numbers, document images, or payment information.

How we use information

We use information to answer your inquiry, provide and improve the requested service, maintain operational records, prevent fraud and abuse, protect our systems, and comply with applicable obligations.

We maintain first-party operational metrics shown in aggregate, including approximate distribution by country and anonymized network. This information is obtained on the server side and does not use GPS or request access to the device location. Google Analytics starts with analytics storage denied. If you accept Analytics in the privacy panel, we enable analytics cookies to measure visits and interactions; you can change that choice at any time through “Privacy preferences.” Advertising signals remain configured with advertising storage, personalization, and advertising user data denied. We do not send Google names, email addresses, phone numbers, passport numbers or images, information entered in the application, or payment-method details.

Service providers and disclosures

We may use hosting, email, support, storage, or processing providers that support delivery of the service. We do not sell personal information. We may disclose information when necessary to comply with law, protect rights, or investigate fraud.

Retention and security

We retain information for as long as reasonably necessary to provide the service, resolve disputes, and comply with obligations. We use reasonable technical and organizational safeguards, but no Internet-connected system can guarantee absolute security.

International transfers

Information may be processed in the United States or other countries where our providers operate. We take reasonable steps to protect information during such transfers.

Your choices

You may request access, correction, or deletion, or opt out of nonessential communications, by writing from the email used for your application. We may request additional information to verify your identity.

Children and updates

The initial form is intended for adults or legal representatives. We may update this notice and will publish the effective date of the current version on this page.